Shipping policy
About shipping costs
The MOVESME Official Shop (hereinafter referred to as "this shop") charges a flat rate, except for some areas. <About shipping methods>
The shipping method is specified by this shop, and in principle, customers cannot choose it.
In principle, we do not accept requests for specific time slots or dates.
<About delivery days>
MOVESME is a made-to-order product. It may take up to 90 days for shipping after your order is completed. (In the case of remote islands, it may take up to 3 to 4 days from shipping.)
However, this does not apply to areas where natural disasters or large-scale events are held. Please note in advance.
<About damage during shipping>
When packing, we take great care to prevent dents and scratches on the outer box before preparing for shipping.
However, after handing over to the delivery company, there is a possibility that some trouble may occur during transportation or damage may occur due to the delivery company's responsibility.
We ask for your understanding that there may be dents or scratches on the outer box, provided that they do not interfere with the use of the main unit.
The MOVESME Official Shop (hereinafter referred to as "this shop") charges a flat rate, except for some areas. <About shipping methods>
The shipping method is specified by this shop, and in principle, customers cannot choose it.
In principle, we do not accept requests for specific time slots or dates.
<About delivery days>
MOVESME is a made-to-order product. It may take up to 90 days for shipping after your order is completed. (In the case of remote islands, it may take up to 3 to 4 days from shipping.)
However, this does not apply to areas where natural disasters or large-scale events are held. Please note in advance.
<About damage during shipping>
When packing, we take great care to prevent dents and scratches on the outer box before preparing for shipping.
However, after handing over to the delivery company, there is a possibility that some trouble may occur during transportation or damage may occur due to the delivery company's responsibility.
We ask for your understanding that there may be dents or scratches on the outer box, provided that they do not interfere with the use of the main unit.